MMUST SENSITIZATION WORKSHOP REVEALS THAT BUSINESS PROCESS RE-ENGINEERING (BPR) IS KEY TO INSTITUTIONAL SERVICE IMPROVEMENT AND INNOVATIONS
Masinde Muliro University of Science and Technology sensitization workshop has revealed that Business Process Reengineering (BPR) is key to institutional service improvement. It enables organizations to review, interrogate and redesign their service delivery processes. The sensitization workshop themed ‘Business Process Re-engineering’ was organized by the Directorate of Performance Monitoring and Evaluation (PME) and conducted on 1st April, 2022 at Golf Hotel.