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“EFFECTIVE AND QUALITY CUSTOMER CARE SERVICE IMPROVES OUR REPUTATION AND ATTRACTS MORE STUDENTS,” SAYS THE VICE CHANECELLOR

“We can only be a premier University if we treat people well and attract them to this institution. Let us embrace good communication, positive attitude and humility while serving our clients” encouraged Prof. Charles Mutai, the Deputy Vice Chancellor (Planning, Research and Innovation).


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Prof. Hussein Golicha, the Deputy Vice Chancellor (Academic and Students Affairs) appreciated the good work the Directorate is doing and assured the team of his support to ensure more visibility of the University. Notably, Prof. Peter Odera, the outgoing Acting Deputy Vice Chancellor (Academic and Students Affairs) attested to the credibility of the Directorate whose output has been visible. He advised staff in the Directorate to continue serving the University whole-heartedly.

Other notable invited guests included Prof. Thomas Sakwa, Ag. Registrar (Academic Affairs), Prof. Gordon Ng’uka, Director, Open Distance and Electronic Learning (ODeL), Prof. Peter Bukhala, Director, Research and Postgraduate Support and Prof. Edwin Wamukoya, Dean, School of Public Health, Biomedical Sciences & Technology. The speakers noted that prayer is a vital aspect we need to practice for the success of our institution.


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The Customer Service week celebrations were steered by the Director, DCCM Dr. Lydia Anyonje, the Public Relations Officer, Ms. Brendah Kabindio and the Marketing Officer, Mr. James Muriithi.

By:Linet Owuor, Caren Mutoro, Charity Idaya

Photos:Wilberforce Shiundu

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