The Vice Chancellor, Prof. Fred Otieno has urged MMUST staff and students to make use of the University’s Public Complaints and Corruption office to report any unprofessional conduct within the University.

He was speaking during a special public lecture on Friday 2nd October 2015, in which the Chairman of the Commission on Administrative Justice (Ombudsman) Dr. Omollo Otiende was the main speaker. The theme of the lecture was “The Role of the Ombudsman in the Fight against Impunity”.

The Vice Chancellor Maintained that students are the centre of the university and must be treated with the dignity they deserve. He also encouraged the MMUST community to read the Kenyan Constitution and be fully aware of their rights.

Dr. Amollo Otiende explained the role of the Office of the Ombudsman in Kenya which was established in 2011 as a result of the Ndegwa Commission. He said Article 59 of the Constitution empowers the Office of the Ombudsman to investigate any complaints from any sphere of government believed to be prejudicial and in abuse of power. 

Dr. Amollo Otiende said that every Kenyan has a right to good public administration and cautioned organizations and institutions to follow proper channels of communication in addressing issues. He encouraged the institutions to embrace internal problem-solving mechanisms before submitting their complaints to the ombudsman’s office

Acknowledging that the Ombudsman Office does not handle complaints already in court, he said, his office aims to eradicate acts of impunity which involve failure to investigate when something goes wrong, failure to prosecute or punish an offence, failure to compensate the victim and failure to take steps to prevent recurrence of an offence.

He noted that his office fights impunity through inquiries on maladministration and injustice, offering advisory on matters concerning public administration, performance contracting, investigating complaints from persons in custody, annual issuance of ‘naming and shaming’ reports, training of public officers and the public on maladministration, litigation, horizontal oversight by checking other independent commissions and allowing other independent commissions to check them and hosting the Huduma Ombudsman Awards.

He encouraged Kenyans to put the Office of the Ombudsman on check by presenting complaints against his office through parliament, social media sites, free SMS line (15700) and calling the Ombudsman toll free number.

“Impunity will not end overnight, but as a Commission we are dealing with the foundations of this vice one step at a time.” He added.

The DVC, Academic and Students Affairs, Prof. Josephine Ngaira, thanked the Vice Chancellor for the wonderful opportunity he has given to MMUST to host the Ombudsman. 

The lecture ended with a question and answer session where the Ombudsman, Dr. Amollo Otiende answered questions from staff and students.

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